• Who is Anchors Wellness for?

    Anchors Wellness primarily serves adolescents and their families who are seeking mental health support and resources.

  • What Age Range of Patients Does Anchors Wellness Accept for Telehealth Services?

    For telehealth services at Anchors Wellness, the youngest age of a child typically seen is 8 years old. While family interventions can be offered to families with children younger than 8 via telehealth, individual sessions for children younger than 8 are challenging to conduct effectively over telehealth platforms. Anchors Wellness accepts clients up to the age of 17, and for current clients, services may continue beyond that age if needed and deemed appropriate for their ongoing care.

  • What is HIPAA?

    HIPAA stands for the Health Insurance Portability and Accountability Act, a federal law enacted in 1996. HIPAA sets national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge. This law applies to healthcare providers, health plans, and healthcare clearinghouses, as well as their business associates. HIPAA regulations ensure the privacy and security of protected health information (PHI) and establish guidelines for electronic transactions related to healthcare.

  • How does HIPAA apply to minors?

    We prioritize the confidentiality and privacy of all our clients, including minors. HIPAA (Health Insurance Portability and Accountability Act) regulations apply to individuals under 18 years old in the same way as they do to adults.

    Confidentiality is a crucial aspect of therapy, and minors have the right to privacy in their therapeutic interactions. However, there are certain circumstances where confidentiality may need to be breached to ensure the safety and well-being of the minor or others.

    As a mental health professionals, we have a duty to protect minors from harm, and we may need to disclose information to parents or other relevant parties in the following situations:

    1. If the minor is expressing thoughts of self-harm.

    2. If the minor is expressing thoughts of harm towards others.

    3. If the minor is at risk of being harmed or is in danger.

    It's important for parents and adolescents to understand these limitations to confidentiality. While minors generally have the right to privacy, there may be instances where disclosure of information is necessary to ensure their safety.

    Additionally, we encourage open communication between parents and adolescents regarding therapy and confidentiality. Adolescents need to feel safe and supported in their therapeutic journey, even if they choose not to disclose certain information to their parents. However, if a minor child consents to sharing information with their parents or requests that we do so, we will honor their wishes whenever possible.

  • How does Anchors Wellness ensure HIPAA compliance?

    We useSimplePractice, which is committed to ensuring privacy and HIPAA compliance. The platform centralizes communication and employs end-to-end HIPAA compliance measures, providing peace of mind for both therapists and clients.

  • Does Anchors Wellness accept insurance?

    Yes, Anchors Wellness accepts a variety of insurance plans.

  • What types of services does Anchors Wellness offer?

    Anchors Wellness offers a range of therapeutic services tailored to adolescents and their families, including person-centered therapy, skill development sessions, cognitive behavior therapy (CBT), dialectical behavior therapy (DBT), and trauma therapy.

  • How can I schedule an appointment?

    To schedule an appointment with Anchors Wellness, you can fill out our online booking form on our website or contact us directly via phone or email.

  • Is Anchors Wellness accessible remotely?

    Yes, Anchors Wellness offers telehealth services, allowing clients to access therapy sessions remotely from the comfort of their own home.

  • What are the qualifications of the therapists at Anchors Wellness?

    The therapists at Anchors Wellness are licensed professionals with extensive experience and training in their respective fields. They are dedicated to providing high-quality care to adolescents and their families.

  • How long are therapy sessions?

    Therapy sessions at Anchors Wellness typically last for 50 minutes to one hour, depending on the needs and preferences of the client.

  • Is therapy confidential?

    Yes, client confidentiality is of utmost importance at Anchors Wellness. All therapy sessions are conducted in a confidential and private setting, and client information is securely stored in compliance with HIPAA regulations.

  • What should I expect during my first therapy session?

    During your first therapy session, your therapist will conduct an initial assessment to better understand your needs and goals. You will have the opportunity to discuss your concerns and begin developing a treatment plan together.

  • How do I access resources and educational materials on the Anchors Wellness website?

    Visit “Resources” in the navigation to access resources and educational materials. Here, you will find informative articles, facts, and tools to support your mental health journey.

  • What notifications do clients receive?

    Clients have the option to receive appointment reminders via email, phone, or text via SimplePractice. Additionally, they'll receive email notifications for new secure messages, billing statements, and intake paperwork shared by therapists.

  • Is there a client portal for scheduling and submitting intake forms?

    Yes, indeed! We use SimplePractice, which includes a HIPAA-compliant Client Portal. Here, clients can view upcoming appointments, request new appointments, complete paperwork, pay their bills, and securely message their therapists.

  • How does SimplePractice improve accessibility for clients?

    Our client portal, SimplePractice, offers a convenient hub for managing care, allowing clients to access and manage their appointments, secure messaging, billing, and more from both a desktop and Client Portal app, available for iOS and Android. This ensures that clients can easily stay connected and engaged in their care.

  • Is there any type of patient that Anchors Wellness does not work with?

    At Anchors Wellness, we strive to provide support and assistance to individuals facing a wide range of diagnoses and challenges. While we are comfortable addressing many mental health concerns, if there are any diagnoses or issues that we do not feel equipped to handle, we will always prioritize the well-being of our clients and look to refer them to an appropriate professional with the necessary expertise to provide them with the services and treatment they need. Our primary focus is on adolescents and children/families.

  • How does meeting with parents work at Anchors Wellness? If I’m a parent booking a session for my child, how do those sessions work?

    We understand the importance of ensuring both parents and adolescents feel comfortable and supported throughout the therapy process. To facilitate this, we offer 15-minute free consultation sessions that parents or adolescents can schedule. During this initial consultation, you'll have the opportunity to meet with us and discuss any questions or concerns you may have.

    Following the consultation, we'll schedule an initial diagnostic assessment (DA) session, which may include both the parent and the child. This session allows us to gather comprehensive information about the child's background, concerns, and goals for therapy.

    Subsequent therapy sessions typically involve meeting with the child individually, unless family intervention is incorporated into the treatment plan. In such cases, we may conduct sessions with the child alone, sessions with the parent alone, and sessions with both the child and parent together, as needed to address specific issues and goals.

    We are committed to providing personalized and effective therapy services that meet the unique needs of each family. If you have any further questions or require additional clarity, please don't hesitate to reach out.